Category Archives: IPHONE

How to Clean & Disinfect your iPhone & Case

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Hi Guys Welcome to 123myIT.

Let me ask you this, when was the last time you cleaned and disinfect your iPhone? If your answer is never or rarely then now is probably a good time to start.

Apple has just recently updated their website on  what you can do to clean or disinfect your device. So I wanted to show you guys how to do that.

Disinfect your iPhone

To disinfect your device Apple says you can use a 70 percent isopropyl alcohol wipe or Clorox Disinfectant Wipes. They also recommend warm soapy water and apply these with a soft lint free micro fibre cloth.

Disinfect your iPhone
Disinfect your iPhone

I would recommend warm soapy water over the a disinfectant alcohol for three reasons. The first reason is you don’t know what chemicals are in the wipes so do you research especially if you have Asthma. Seriously, it only takes a Google search to find out. Second, those chemicals could burn certain parts of your phone and the last reason wipes are just not good for the environment.

If you don’t have soap then warm clean water is the next best option and if you don’t have a microfiber cloth any lint free soft cloth will do.

Don’t press hard on your phone when cleaning

Now to clean your phone if you have a case just remove it. Here I have an iPhone case from Element I will put a product link in the description below. I will show you how to disinfect and clean your case as well.

When cleaning your device what you don’t want to do is wipe to hard or excessively. Use a soft lint free cloth. Don’t use paper towels. Make sure your device is unplugged from any cables and don’t use sprays or anything that can get into the ports.

Alright so just take your disinfectant wipe an gently wipe the device over. You just need to apply enough so its moist not wet. And you should be able to see that moisture that I have applied on the screen and cameras. Make sure you lightly do the sides of the device as well. If I turn the screen off you should be able to see the disinfectant on the screen.

Ok once you’re finished just sit your device down for 4 to 5 mins. This will give the disinfectant some time to dry and kill any Viruses or Bacteria on your phone.

Soapy warm water – Disinfect your iPhone

If you have soapy warm water and a cloth the process is the same again just apply some soapy warm water to your cloth and start wiping your device over. Again you should see that the phone is moist not wet and you should make sure you do the back and sides as well.

If you have lint or dust in the power, speaker, camera or ear piece ports you can very gently try to clean these with the SIM eject tool or a paper clip. Just be very careful not to touch or put any force on the inside of the ports. Very gently dislodge the lint or dust and then you can use a moist cotton tip to help remove the dust from the port.

The process is the same for your case. However, be careful when use alcohol wipes on your case, as some cases might not like the Alcohol wipes. I suggest just spot testing the alcohol wipes first in a part of the case you won’t see. If it works fine just wipe your case over the same way you did with your phone. With soapy warm water you should be fine to use it on your case. No issues there. Don’t forget you can use the SIM eject tool and cotton tips to get into the harder places. Once disinfected put your case down for 4 mins to dry.

Cover your phone with plastic sleve

The last idea I had might seem extreme. However, if you are working in an extreme environment like a health care worker, it might be helpful. If you are going into an area where you know there might be the potential for infection you could also try putting your phone in an airtight zip lock back. So disinfect your phone first. Once its dry pop it inside a zip lock back and seal it up. You can still use the device from inside the bag. Then when you leave the hospital or infected zone you can remove it from the bag. If you are in this situation, it might be a good idea to disinfect the device again after you remove the bag.

Guys don’t forget to check out my other videos such as Transfer data from Android to iPhone in 2020. And if you have any other tips on phone cleaning leave them in the comments section below. Also can you do me a favour hit the subscribe button and smash the bell icon.

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Transfer data Android to iPhone 2020

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Hi Guys and welcome to 123myit. In this video, we will show you how to transfer data from Android to iPhone in 2020. This video is the official way Apple recommends to transfer your data from Android to iPhone. We will help you transfer contacts, message history, camera photos and videos. Web bookmarks, mail accounts, calendars and free apps.

The first step is to reset your iPhone. If you don’t want to reset your iPhone then you will need to transfer the data manually.

Erase your iPhone – android to iphone 2020

Go into settings > General and scroll down to reset. Once you are there tap on Erase Content and settings.  Next Tap Erase iPhone. This will delete all media and data so do a backup first if you need too.

Once your iPhone has reset itself. Just follow the prompts and start setting it up again.

Next up connect to your WIFI and make sure your Android device is connected to the same WIFI.

Download the App – Move to iOS

Continue setting up your iPhone until you get to the Apps and data screen. Once you’re on the Apps and data screen. Tap move data from Android. Before you hit continue, go to your Android phone and download the move to iOS app from the Google play store. Play.google.com

I have already downloaded it therefore, I am going to press open. Tap continue, agree and then next.

Could not communicate error?

Tap continue on your iPhone and on your Android device type in the code that you see on your iPhone. If you get the error message could not communicate with the device. I have already done a video on how to fix this. Link here.

android to iphone 2020
Android to iphone 2020 – Select what you want to transfer.

Ok great you are on the transfer data screen just deselect anything you don’t want to transfer and press next. Cool your data is transferred now. Tap done on your Android phone and you can close the app. On your iPhone tap, continue setting up iPhone. Go ahead and set up your iPhone.

Awesome the last step here is to install your free apps. To do this you will need your Apple iD. Just tap add apps and then tap use existing apple id. And your iPhone will download all your free apps for you.

If you swipe across you should see all your apps start to appear. You can also check if your if you photos messages and video copied across.

Also guys don’t forget to check out my other videos such as fix could not communicate with the device error and do me a favor hit the subscribe button and smash the bell icon.

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Create Custom Voice Commands on iPhone iPad iPod Touch

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Hi guys and welcome to 123myIT. You can save time by Create Custom Voice Commands on iPhone iPad and iPod touch. This is helpful if you have your hands full or you have limited Mobility.

I did a previous video which shows you how to turn on voice control. And I will put a link into their description of the video now. However this video will show you how to make your own custom voice commands.

Create Custom Voice Commands
Inserting my phone number as a command.

Here’s an example of a custom voice command. Let’s say you have to type in your address into your phone a lot. You can create a voice command to add your address for you. What’s this. Insert my address. And again. Insert my address. See how easy it is. OK let’s learn how to create a custom voice command. Go into settings. Scroll down and tap accessibility. Tap voice control. And then tap customise commands. Tap on custom. And create new command. Insert my address is a command I set up earlier. Let’s go back and I will show you how to setup your own one. Tap on create new command.

Setup a new Command

I am going to set up a command to insert my phone number.  So in the phrase field type in the command that you can use when speaking to your device. In my case I am going to type insert my phone number. Cool next up you want a tap on action and then insert text. Because we want to insert our phone number. Tap on the text field below and then type in your phone number. And then tap new command and then tap save. Awesome you have just set up your first Custom Voice Commands.

Let’s test it go out of settings and back into messages. Answer your phone you can enter your phone number by saying insert my phone number. And again insert my phone number full stop there it is it’s so easy.

Also guys don’t forget to check out my other video such as stop pop-up ads on iPhone iPod and iPad. And do me a favour hit the subscribe button and smashed the bell icon.

Stop Pop Up Ads on iPhone, iPad, or iPod touch

Transfer Data Android to Pixel 4 2020

Stop Pop Up Ads on iPhone, iPad, or iPod touch

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Hi Guys welcome to 123myIT! In this video, we will show you how to Stop Pop-Up Ads on your iPhone, iPad and iPod touch.

Ok people so you have been browsing the web on your Apple device and suddenly for no reason you are getting Pop-up Ads. I started getting the Congratulations ads popping up on my iPhone. Therefore, I thought I would make a quick video on how to get rid of it.

The ad I was getting was offering a smart phone in return for your details. Do not fall for it. This one has my ISPs logo on it, but you pop up might have an Amazon or Apple logo.

Scams – Don’t fall for it!

Doing a quick web search will also show you that it is a scam. When we search for the web address, it takes us to a spyware removal website.

Stop Pop Up Ads on iPhone
This is the pop up Ad I was getting on my iPhone

All right let’s get rid of it. To close out of the popup tap on the rightmost icon at the bottom in the Safari browser. Then swipe the page left to close it or tap the X.

Alternatively swipe from the bottom to close the Safari browser itself. Then just swipe upwards to close it.

To Stop Pop Up Ads on iPhone

Ok Let’s check your phone settings. To disable ALL sounds, badges, and pop-up alerts. You can do this under Settings > Notifications > Show Previews > and finally select ‘Never’.

Remember, You can turn the settings back on if you want at any time. If that ends up being to strict you can turn it back on and only turn the alerts on for the Apps you want. So if I want to get alerts for App Store, go into the app and tap allow notifications.

Ok Let check your Safari settings. So go back to Settings > Safari and check that the ‘Block Pop-Ups’ button is toggled on and is green.

Next, up you can clear your Safari History so scroll down to where it says Clear History and Website Data. However, before you hit clear hit cancel and scroll down to Advanced and then tap Website data.

Delete Browsing History

This option will delete browsing history, websites data, and cookies from individual websites only it might also show you the dodgy website that has been causing the pop ups. Let us say I do not like the look of this doubleclick.net website I can tap Edit and tap the red minus sign to clear it. If I want to clear all the website data, I can go back out and just use the Clear History and Website Data button I showed you earlier. In addition, if you go back in you will see the entire website are gone now.

Next up we can reset Advertiser Identifier, to do this go into settings and privacy. The scroll down to Advertising. Make sure your limit Ad Tracking is green and then tap Reset Advertising Identifier. This will opt you out of targeted ads. Once this is done do a restart of your device for good measure.

Turn Pop-Up blocker on

If you use Google Chrome instead of Safari. Open Chrome, tap the three dots, and go into settings.

Scroll down to content settings and make sure your pop up blocked is turned on.

Next step, if you have added any new Apps. Remove it and see if the Pop ups stop. To remove the App just tap and hold and tap delete App. Pretty straight forward.

Another good tip is to install an App called Malware Bytes. So go to Malwarebytes.com Its an App that can scan for Malware. Unfortunately it is not available in Australia now, But it is meant to be available in the US and Canada. Use it to scan your phone.

If you cannot install Malware Bytes but you can look on the App Store for other simular app that can scan and remove Malware. In the App store do a search for Malware and try installing one of the other Apps there.

Last step if all else, fails do a back up to iCloud and reset your device back to factory defaults. To do this go to Settings, iCloud.

In addition, to do the reset go back to settings > General and then scroll down to reset. Then tap on Erase All Content and Settings.

Also guys don’t forget to check out my other videos such as Transfer data from Android to Pixel 4. And do me a favour hit the subscribe button and smash the bell icon.

Transfer Data iPhone to Pixel 4 – 2020

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Hi Guys and welcome to 123myit, in this video I will show you how to Transfer your data from iPhone to Pixel 4. Ok guys in this video we will show you the official way to transfer all your data from iPhone to Pixel 4. This is helpful if you just got your Pixel 4 phone and you want to move all your Texts ,Messages,  contacts, calendars, photos, videos, free apps and music to your Pixel 4.

Ok guys lets get started. If you have a new pixel 4 then you will see this start screen. However if you have already setup your phone then you will need to reset the Pixel 4 back to factory defaults.

System and Advanced

We can do this under settings > System and Advanced. Just remember if already have data on your Pixel phone this will wipe that data. So make sure you backup that data before doing the factory reset. Under reset options now and we want to tap on Erase all data. Go ahead and Erase all data again and confirm it.

Alright that will set your Pixel 4 back to factory defaults and you will be able to start the Transfer from iPhone. Also guys I get asked this question all the time will it transfer App Data. The answer is No unless it’s a cloud based App that stores your data for you. Will it transfer Paid apps. Again the answer is no. iPhone and Android are two different platforms. Having said that I am sure there is 3rd party apps out there that might do it, however that’s not part of this video.

Alright so we are back at the Start screen so just hit Start. Now if you have your sim you can put it In now. Otherwise you can hit skip. You don’t need a sim to Transfer data. Next connect your WIFI. This is important because the Pixel 4 will download the updated Transfer software.

Once connected the Pixel will check for that software I mentioned. Ok just tap next. And tap next again and then it will ask you for your old phone. Make sure you remove your passcode or any security features on your iPhone. You will also need your old phone cable.

Using the USB to USB C Adapter

iPhone to pixel 4
Use the USB to USB C cable to connect the two phones.

The Pixel 4 should have a USB to USB C adapter plug the other end into your old phone USB cable and then plug the adapter end into your Pixel 4. Now go ahead and plug both phones into each other to start the transfer. You can sign into google if you want or just skip it. And just tap Trust of your iPhone if it prompts on your screen. Alright phones are connected tap Next. You can enter your Google account or just hit skip. Ok right now the Pixel 4 will check what data you have on your iPhone that it can transfer. Ok cool, the Pixel 4 will give you a summary of what you can transfer. Just untick any data that you don’t want to transfer and tap copy. Also if you copying fails, try this method again but maybe try a small transfer first like contacts. Double check you don’t have any security options like passcodes that could block the transfer. Congratulations you just copied your data tap on next and unplug your phones. Follow the prompts of your phone.

Your Pixel 4 should show you a confirmation of the data you have copied. Alright you all done. Check your data and you are good to go. Also guys don’t forget to check out my other videos such as Pixel 4 unboxing and first look. And do me a favour hit the subscribe button and smash the bell icon.

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Turn Caller ID off iPhone

Turn Caller ID off iPhone

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Hi guys and welcome to 123, in this video I will show you how to turn caller id off on iPhone.

Ok guys so if you want to call someone but don’t want to display you caller id on the phone of the person you are calling then you can turn it off in the iPhone settings.

This is helpful if you have a crazy person in your life that you need to call but don’t want to pass on your phone number details to them.

Test your call to another phone first!

I also suggest testing the caller id with another phone just to make sure you have turned if off and it is working correctly. Let get started.

To turn the caller id off or on go into settings and scroll down to phone. Tap on show my caller ID. And you should have a toggle button which will turn your called id off or on. Again test this with another phone first.

Caller ID off iPhone
Turn Caller ID off iPhone – This is what it should look like when your number is hidden.

If you have the called id turn on this it what it will look like when you call another phone. And if you have called id turned off this is what it will look like.

Caller ID on Android.

So it should show your call as no Caller ID or private number for android phones. If you want to know how to turn Called ID off or on on Android you can take a look at my Android video here: How to make your Phone Number private on Samsung

Also guys don’t forget to check out my other videos such as Backup & restore WhatsApp messages on Android. And do me a favour hit the subscribe button and smash the bell icon.

Backup & Restore WhatsApp Messages on iPhone

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Backup & Restore WhatsApp Messages on iPhone

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Ok guys so you have a new iPhone or you want to reset your iPhone and don’t want to lose your WhatsApp messages you will need to do a backup and restore. In this video I will show you how to do a backup and restore via iCloud. Lets get started.

iCloud Login

The first step is to log onto your iCloud account with your Apple ID and turn on a service called iCloud drive. So go into Settings and iCloud. Scroll to the bottom and you should see your WhatsApp toggle switch. If its off turn it on. And then also make sure your iCloud drive button is turned on.

Backup & restore Whatsapp messages.
Use iCloud to backup your messages first.

If you go into your iCloud backup it should be on as well and feel free to turn off anything you don’t need like Book and Shortcuts.

How to Backup & Restore WhatsApp Messages?

Ok we have now turned on iCloud backup for WhatsApp, let go ahead and do a backup of the messages in WhatsApp. Go into WhatsApp and tap the settings tab down the bottom. Next go into Chats and then Chat backup.

Chat Backup
Chat Backup

Under Chat Backup you will have a few options. The first one is auto backup. This allows you to set an auto backup of the chats to iCloud drive. Maybe set this to once a month. The second option is include videos, remember that if you only have 5GB of backup space on your iCloud drive than maybe leave this option turned off. Tap backup now and it should start saving your messages to iCloud Drive. Press backup now and this should start to backup your WhatsApp messages. Make sure you do this when your on WIFI, otherwise it might eat up your cellular data.

Restore Backup

Ok now you have done a Backup. Lets see how you do a restore. So I will delete the WhatsApp app and reinstall it. Enter in your phone number and setup WhatsApp. After you enter your phone number it will ask you if you want to Restore from iCloud. It should then go ahead and download all your chat history messages videos pictures etc.

You can see here it says it has Restored 10 messages. Enter in your display name.

Once this is done you should be able to go in an check your chats. Also guys don’t forget to check out my other video such as unboxing of the Aorus KD25F Gaming Monitor. And do me a favour hit the subscribe button and smash the bell icon.

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Setup XBOX controller on Apple TV, iPad or iPhone + Games

Setup XBOX controller on Apple TV, iPad or iPhone + Games

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Setting up the XBOX Controller on Apple TV

Hi Guys and welcome to 123myIT, in this video we will show you how to Setup XBOX wireless controller on Apple TV, iPad or iPhone.

One of the new features with iOS 13 is that you can pair XBOX controllers with Apple TV, iPad and iPhone. This means you can use the XBOX controller to play games on Apple Arcade as well as iOS supported games.

All right let’s get started its pretty simple on your Apple TV go to Settings > Remotes and Devices.

setup xbox controller
Getting started, use the Apple TV remote to setup the Xbox controller.

Scroll down to Bluetooth. And under BlueTooth you will see other devices.

Next up grab your XBOX controller and put it in pairing mode. To do this Press the XBOX button to turn it on. Then press the connect button for 3 seconds or until the XBOX button starts to flash. The XBOX controller should show up under other devices select it with your AppleTV remote. Once you see the Controller Connected popup you should be good to go.

Connect the XBOX to your

Let’s connect the XBOX controller to your iPad or iPhone. Go into Settings > BlueTooth. And just toggle on the BlueTooth switch. Again put your controller in Pairing mode. And tap your controller to connect it.

Awesome lets go test out some games. On Apple TV just go into Apple Arcade and sign in with your Apple ID. Its free for the first month. The game I have played most is one called OceanHorn2. The games on Apple Arcade are pretty basic at the moment so don’t expect to the blown away. But they are ok for a bit of fun. OceanHorn2 is a Adventure Role Play game.

Lets check out some games on the iPad or iPhone. Not all iOS games will work with the XBOX controller. But when you load a game that does it should tell you at the bottom of the screen.

The game I am playing now is called real racing 3. In real racing 3 you can change your views in the car and also look behind you. This iPhone 11 pro does a good job with the sound and games can be quite fun on a bigger iPad screen. If racing is not your thing there is loads of other games like fortnight and actually having a controller will give you some advantage over other mobile players as the controller is much easier to use. Sonic Racing game on Apple TV is also a bit of fun.

Also guys don’t forget to check out my other videos such as How to setup DUALSHOCK controller on Apple TV, iPad and iPhone. And do me a favour hit the subscribe button and smash the bell icon.

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